Most orders are ready to ship within 3-7 working days.

However, if you have ordered a personalized item, please ensure that you have reviewed and approved your proof. These can sometimes end up in spam/junk folders, but if you have not received a digital proof within 24-36 hours please contact us.

Use the provided fields to input personalization details before adding the item to your cart.
Please refer to item description's "How to Order" section for detailed instructions. For a break down of the order process, check out our How it Works page.

If you are ordering a personalized item, we will not begin producing
your custom piece without sending a digital proof for review. Most
proofs are ready to review within 24-36 hours from the time that the
order is submitted.

Use the "Personalize" field when ordering, or email your personalization to cs@hunnycombproverbs.com and include your order number in the subject line.

After placing your order, please send your photo to cs@hunnycombproverbs.com and include your order number in the subject line.

Just provide the artist and song title in the personalized field and we will be happy to source the lyrics for you. During the proofing process you can review for errors to ensure we have the correct version of your song.+

If you prefer to send the lyrics, you can use the notes field at checkout or email them to us at cs@hunnycombproverbs.com

*A proof will be provided within 24-36 hours. We require a review and approval before production begins.

We will be happy to make as many adjustments to your proof as needed until you tell us it's ready to go.

Keep in mind that we do not perform spelling or grammar checks and will only apply changes/corrections that are requested. Please proof carefully to ensure you do not miss any possible errors - this includes lyrics, names, dates, or any other personalization details.

Once a proof is approved, and production has begun, we are unable to make any amendments.

Please contact us within 24 hours of ordering if a change is required, at cs@hunnycombproverbs.com.

Unfortunately we do not offer exchange options for custom-made pieces.
However, if there is a defect or any damage to your item, please contact
us right away.

Because all of our products are made-to-order, we do not accept returns, but please contact us
right away if you have any problems with your order. Should your item arrived damaged or defective we will swiftly work to replace it for you.

Honeycomb Proverbs is based and operate in San Antonio, TX.

Honeycomb Proverbs
10930 Wye St, Suite 103
San Antonio, TX 78217

Each package is insured for loss or damage and may be shipped via UPS, USPS, or DHL.

The carrier is dependent upon elements such as package size, item type, destination, and method (such as expedited transit).

Tracking is provided with each shipment. Please refer to your shipment notification email for tracking. We offer real-time updates to keep you informed of your shipments progress.

Transit times may vary, but most packages shipped within the continental US arrive within 3-6 working days via standard shipping. Expedited transit options are available at checkout.

If you still need help, please contact us at cs@hunnycombproverbs.com.