Use the personalization fields on the product page to enter your details before adding the item to your cart.

Song Lyrics: Provide the artist and song title in the personalization field and we will be happy to source the lyrics for you. During the proofing process you can review for errors to ensure we have the correct version of your song. If you prefer to provide the lyrics yourself, just enter them in the personalization fields on the product page.

Photos: Upload your photo using the photo uploader on the product page before adding the item to your cart.

Wedding Vows or other wording: Enter your wording or vows in the personalization fields before adding to cart.

For a break down of the order process, check out our Help & FAQ page.

Just use the personalization fields on the product page when ordering. If your item includes a photo, upload it using the photo uploader on that same page.

Upload your photo using the photo uploader on the product page before adding the item to your cart. A clear, high-resolution image works best.

Just provide the artist and song title in the personalization field and we will be happy to source the lyrics for you. During the proofing process you can review for errors to ensure we have the correct version of your song. If you prefer to provide the lyrics yourself, just enter them in the personalization fields on the product page.

You'll get an email with a link to view and approve your proof online. Proofs are typically ready within 24-36 hours, and we require your review and approval before production begins.

Yes. Most proofs are ready for review within 24 to 36 hours. You'll receive an email notification when yours is ready; simply follow the prompts from there.

If it has been more than 36 hours, please check your spam or promotions folder for an email from proofs@honeycombproverbsproofs.com. This address can't receive replies, so for questions please email cs@honeycombproverbs.com.

Absolutely. Let us know what you'd like adjusted on your proof, and we'll send a revised version for your approval.

Yes, within one hour of approving. After that, please contact us at cs@honeycombproverbs.com.

Email cs@honeycombproverbs.com, and we'll be happy to help.

Your piece goes into production, and you'll receive tracking information as soon as it ships.

We don't check spelling or grammar, and we only make the changes you request. Please review names, dates, lyrics and all other details carefully before approving, since changes can't be made once production begins.

Production takes about 3-6 working days. Shipping is free by economy service (USPS, UPS or FedEx) from San Antonio, TX, and most orders arrive 2-8 business days after they ship, depending on your location.

Production takes about 3-6 working days. Need it sooner? Next-day or two-day shipping upgrades can be added at checkout.

Production takes about 3-6 working days. For personalized items, production begins once you approve your proof. Most proofs are ready within 24 to 36 hours; if yours hasn't arrived after 36 hours, please check your spam or promotions folder for an email from proofs@honeycombproverbsproofs.com.

Shipping is free by economy service (USPS, UPS or FedEx) from San Antonio, TX. Each package is insured for loss or damage, and the carrier depends on things like package size, item type and destination.

Tracking is provided with each shipment. Please refer to your shipment notification for tracking. We offer real-time updates to keep you informed of your shipment's progress.

Most orders arrive 2-8 business days after they ship, depending on your location.

Honeycomb Proverbs is based and operates in San Antonio, TX, US.
Honeycomb Proverbs
10930 Wye St, Suite 103
San Antonio, TX 78217

Please contact us within 24 hours of ordering if a change is required. In most cases we are able to accommodate change requests.

Still have questions? Visit our contact page.

Unfortunately we do not offer exchange options for custom-made pieces. However, if there is a defect or any damage to your item, please contact us right away.

Because all of our products are made-to-order, we do not accept returns, but please contact us right away if you have any problems with your order. Should your item arrived damaged or defective we will swiftly work to replace it for you.